DATA PROTECTION POLICY

Mila Tour Guide is a company established in Peru with:
Tax ID: 20611259264
Business Name: Mila Tour Guide EIRL

We are committed to ensuring that your personal information is protected and not misused.

By providing us with your personal information and using our website, we understand that you have read and understood the terms related to personal data protection outlined herein.

We assume the responsibility to comply with current data protection legislation as established by Law No. 29733, Personal Data Protection Law (hereinafter referred to as the Law), and its Regulation, approved by Supreme Decree No. 003-2013-JUS. We aim to process your data lawfully, fairly, and transparently.

PURPOSES COVERED BY THE CONTRACTUAL RELATIONSHIP:

The primary reason we collect your personal information is that it is necessary to manage your reservation request and, once your request is confirmed, to maintain the contractual relationship. This includes handling information requests, suggestions, and complaints for management and resolution, as well as facilitating and improving the service you expect as a customer.

INFORMATION YOU PROVIDE TO US:

We collect the personal information you provide to us: name, email, contact phone, and payment details.

TO WHOM CAN WE PROVIDE YOUR INFORMATION?

You should be aware that in some cases, it is necessary to transfer your data to third parties who provide services associated with the contract, both for its formalization and for its management and execution. In this regard, it is necessary to provide data to service providers, who will use the data solely and exclusively to fulfill the purpose of the contract. This may also include companies that provide other types of services, such as information technology (storage and processing of information), security services, financial services, etc. In all cases, we assume responsibility for the personal information you provide, and we request that companies with whom we share your personal information apply the same level of information protection as we do.

DATA STORAGE TIME:

We only store your personal information to the extent necessary for the provided service and based on the legal basis for processing it in accordance with applicable law. We will keep your personal information as long as there is a contractual and/or commercial relationship with you or until you exercise your right to delete, cancel, and/or limit the processing of your data.
If applicable, we will keep the information duly blocked, without any use, as long as it may be necessary for the exercise or defense of claims or there may be some type of legal, judicial, or contractual liability arising from its processing that needs to be addressed and for which its recovery is necessary.

AUTHORIZATION FOR THE USE OF IMAGE AND TESTIMONY:

Se solicitará de forma expresa por correo o mensaje al cliente para que se utilice de manera gratuita, el nombre, imagen o testimonio del pasajero, en los medios audiovisuales, impresos y digitales donde se difundan las campañas. Esta autorización tendrá vigencia indeterminada.Thanks to our partners, you can find ties online to suit every preference and budget, from budget to top-of-the-range super stylish models.